Webhooks

Qonversion validates user receipts with app stores and sends subscription events to your HTTP endpoints.
Keep in mind events delivery time when using webhooks to manage subscriber statuses on your back-end. Webhook events are delivered within 20 to 120 seconds of the event occurring. Please consider using checkPermission method of Qonversion SDK to get real-time subscription status on the client-side.

1. Set up the webhook URL

Navigate to the Integrations section in your Qonversion account and select Webhooks.
Register your URL and Qonversion will send a request
Press the "Add new integration" or "Save" button. If the endpoint server returns a 200 response code, the integration is activated.

2. Request format

Qonversion sends POST request to webhook URL every time an event occurs. The request header contains Authorization-Token Value as Basic authorization field. Use that to protect your server from unwanted requests.

☝️
SSL certificate
Remember, maintaining secure connections is essential for the integrity and reliability of your application's communication.
Ensure the SSL certificate used is not expired and your server's CA bundle is up-to-date to recognize the latest root CAs.

Request Header:

Authorization: Basic {Header Authorization-Token}
Accept: application/json

Request Body:

{
   "event_name": "trial_converted",
   "user_id": "3YjIDEUDaf_5g4IdWw6zcMlLgfg_YQp2",
   "custom_user_id": "",
   "identity_id": "",
   "advertiser_id": "9FD1767D-8B48-45BD-A2F4-1C08B08E56F2",
   "time": 1600000000,
   "created_at": 1600000000,
   "product_id": "com.myapp.subs.9.99.trial",
   "revenue": {
      "value": 7.99,
      "value_usd": 9.99,
      "currency": "EUR",
      "is_proceed": 0,
      "proceeds_rate": 70  
   },
   "price": {
      "value": 7.99,
      "value_usd": 9.99,
      "currency": "EUR"
   },
   "transaction": {
      "transaction_id": 500000601234560,
      "original_transaction_id": 500000601234560,
      "expires": 1600259200,
      "grace_period_expires": null
   },
   "properties": {
      "_q_email": "[email protected]"
   },
   "device_id": "0E66565D-4F3A-E366-B3D4-B5DDAC6BBE2E",
   "app_version": "2.1.4",
   "sdk_version": "3.1.0",
   "environment": "production",
   "platform": "iOS",
   "ip": "10.0.0.1",
   "old_product_id": "com.myapp.subs.4.99.trial",
   "new_product_id": "com.myapp.subs.9.99.trial",
}

Column	Required	Description
event_name	yes	Event name provided in the integration config. See the details on the events tracked here
user_id	yes	Unique user identifier assigned by Qonversion
custom_user_id	yes	Unique user identifier that you can set with Qonversion SDK methods: User Identifiers
identity_id	yes	Unique user ID for the authenticated users that you can set using identify method of the Qonversion SDK
advertiser_id	yes	IDFA or AAID
time	yes	The time an app store changed a subscription status or a time Qonversion detected the change in the UNIX epoch time format in seconds. Read more about events time here
created_at	yes	The time Qonversion generated the event
product_id	yes	App Store or Google Play Store product identifier
revenue	yes	Dictionary with transaction revenue details. Only events with value filled
price	yes	Dictionary containing the price details of the product
transaction	yes	Dictionary with store transaction IDs and expiration timestamp
properties	yes	User properties provided by SDK. Read more about user properties here
device_id	yes	identifierForVendor or Settings Secure Android ID
app_version	no	Application version
sdk_version	no	Qonversion SDK version
environment	yes	"production" or "sandbox"
platform	yes	"iOS" or "Android"
ip	yes	Application device IP address
old_product_id	no	Previous product (for product change events)
new_product_id	no	New product (for product change events)

Revenue and price fields

There are 3 fields that contain transaction details:

The revenue field contains a dictionary with details depending on your integration setting Send sales as proceed.
The price field always contains a gross price that is charged to a user.
The transaction field contains params of the transaction related to the event.

Revenue

Column	Required	Description
value	yes	Value in user's currency
value_usd	yes	Value in USD
currency	yes	Three-letter ISO currency code
is_proceed	yes	1 – if `value` and `value_usd` are net excluding app stores' commission; 0 - if values are before deducting app stores commission;
proceeds_rate	yes	70 or 85; Proceeds rate that developer receives after deducting app stores commission.

Price

Column	Required	Description
value	yes	Value in user's currency
value_usd	yes	Value in USD
currency	yes	Three-letter ISO currency code

Transaction

Column	Required	Description
transaction_id	yes	Transaction_id from App Store (e.g. 521456677817903) or Play Store (e.g. GPA.4563-9870-7648-87395)
original_transaction_id	yes	Transaction_id from App Store (e.g. 521456677817903) or Play Store (e.g. GPA.4563-9870-7648-87395)
expires	yes	Expire timestamp for purchase, prolong or product change events, event timestamp for refund or upgrade events.
grace_period_expires	yes	Grace period expiration timestamp. This field returns the timestamp for the grace period expiration.

🚧
For the Billing Issue, Trial Canceled, Subscription Canceled, Subscription Upgraded events, the transaction_id field will be the same as for the previous related event.
For the Subscription Renewed, Subscription Downgraded, Subscription Product Changed events, we're sending a newer transaction_id.

Retries between Qonversion and Destination Server

Qonversion increases the delivery rate to your server with retries. Retries happen automatically if your server is not responding. This substantially improves the data delivery rate.
Qonversion retries failed destination calls for 24 hours with an increased delay after each attempt. Retries have the following schedule:

Attempt	Delay
1	Immediately
2	5 minutes
3	4 hours
4	8 hours
5	24 hours