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Documentation Index

Fetch the complete documentation index at: https://documentation.qonversion.io/llms.txt

Use this file to discover all available pages before exploring further.

Here’s what you’ll find inside the Refund Keeper Analytics section. For general subscription analytics, see Subscriptions and Events.

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Analytic Widgets

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Requested Refunds

  • Total number of refund requests submitted by users
  • Total dollar value ($) of requested refunds

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Won Back Refunds

  • Number of refund requests successfully declined (blocked)
  • Total dollar value ($) of revenue saved from declined refunds

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Won Back Refunds Rate

  • The percentage of refund requests Refund Keeper helped block.
  • Calculated as (Won Back Refunds / Requested Refunds) × 100.

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Refund Activity Timeline Chart

  • A dynamic timeline of refund requests and refunds won back over a selected period

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Detailed Refund Table

A table listing every refund request, with the following columns:
  • UID - Qonversion user ID
  • Transaction id - the platform transaction identifier
  • Product - the product purchased
  • Status - one of Pending, Refunded (refund approved by the store), or Saved (Refund Keeper successfully blocked the refund)
  • Price - the refund amount, displayed in your selected currency
  • Date Created - when the refund request was submitted
You can filter the table by tab (All / Pending / Refunded / Saved) and search by UID or transaction ID.

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Important Notes

  1. Refund Keeper Analytics only tracks refund events where Refund Keeper was active.
  2. Currently available for App Store refunds (Google Play refunds are not supported).
  3. Requires Qonversion Growth or Enterprise Plan and Server Notifications V2 enabled.
Refund Keeper makes it easy to see not just that you’re saving revenue—but exactly how, where, and when you’re doing it 🚀
Enable Refund Keeper Raw Data Export