Customers
Analyze your subscriber's data
The Customers dashboard provides the data for a cohort of users acquired in the selected time period. For example, if you chose Jan 1 to Jan 30 date range, you will get the metrics for the cohort of users acquired during this period based on the date the subscription started.
Note: you need to provide a User ID to the search bar to display a user who made only a one-off in-app purchase. Only users with subscription products are shown in this dashboard by default.
Available Metrics
All metrics in this section relate to a cohort of users acquired in the selected time period based on the subscription start date
-
Active Trials: The number of trials active as of today.
-
Canceled Trials: The number of trials canceled as of today.
-
Active Subscribers: The number of subscriptions active as of today.
-
Churn Subscribers: The percentage of users that canceled a subscription.
-
Billing Retry: The number of subscribers in the billing retry state as of today.
-
Avg. Payment Count: The total number of payments divided by the number of users that converted after a free trial or started a subscription.
-
Sales: The total revenue before App Stores commission from users acquired in the selected time period including renewals and net of refunds.
-
Average Price: The total revenue divided by the total number of payments.


Customers Dashboard
Edit permissions
"Edit permissions" button allows you to grant permissions for premium content to a particular user in your application. Click the "Edit Permissions" button to select specific permission and the date until this permission is active for this customer.




Updated 20 days ago