Qonversion SDK Errors Details
Here you can find the descriptions of errors that may be returned from the Qonversion SDK. These descriptions are intended to help you troubleshoot any issues quicker.
Make sure to use a device (not a simulator) when testing iOS purchases.
iOS enum (Int value) | Android enum | Description |
|---|---|---|
|
| An unexpected error occurred that can't be classified |
|
| The user canceled the purchase request |
|
| This error means that, for some reason, the product is not found. |
| The client is not allowed to issue the request. | |
| The purchase identifier was invalid. | |
| This device is not allowed to make the payment. | |
|
| The product is not available in the current storefront. |
| Apple StoreKit SKErrorCloudServicePermissionDenied error analog. Available from iOS 9.3, TV OS 9.3, Watch OS 6.2, Mac OS 11.0 The user has not allowed access to Cloud service information. | |
| Apple StoreKit SKErrorCloudServiceNetworkConnection- Available from iOS 9.3, TV OS 9.3, Watch OS 6.2, Mac OS 11.0 The device could not connect to the network. | |
| Apple StoreKit SKErrorCloudServiceRevoked error analog. Available from iOS 10.3, TV OS 10.3, Watch OS 6.2, Mac OS 11.0 The user has revoked permission to use this cloud service. | |
| Apple StoreKit SKErrorPrivacyAcknowledgementRequired error analog. Available from iOS 12.2, TV OS 12.2, Watch OS 6.2, Mac OS 10.14.4 The user needs to acknowledge Apple's privacy. | |
| Apple StoreKit SKErrorUnauthorizedRequestData error analog. Available from iOS 12.2, Watch OS 6.2, Mac OS 10.14.4 The app is attempting to use SKPayment's requestData property but does not have the appropriate entitlement. | |
| There was an issue with the Play Store service. This error appears when the Google Billing client times out, disconnects or is unavailable. | |
| The Billing service is unavailable on the device. Please see the details here. | |
| Failure to purchase. Please ensure that you are using the Google account where purchases are allowed, and the application was correctly signed and properly set up for billing. | |
| Failure to consume the purchase since the item is not owned. | |
| Failure to purchase since the item is already owned. | |
| There was an error while launching the Qonversion SDK. | |
| Failure to retrieve SkuDetails for the in-app product ID. Please ensure that the products are configured correctly in the Google Play Console. Please see the details here. | |
|
| Failed to connect to the network |
|
| There was an internal backend error |
| The payment transaction is in the queue, but its final status is pending external action. | |
|
| Remote configuration is not available for the current user. Please ensure that the remote configuration is configured correctly in the Qonversion Dashboard. |
|
| Something went wrong during the network data deserialization |
|
| The response has the wrong format |
|
| The access token is invalid or not set |
|
| Client Uid is invalid or not set |
|
| The current platform is not supported |
|
| Fraud purchase was detected |
|
| The requested feature is not supported |
|
| There was an issue with the Play Store / Apple Store service. For example, the Store is unavailable or returns an incorrect response or unexpected error without details. |
|
| Failure of purchase. For example, a purchase with such |
|
| The project is not configured or configured incorrectly in Qonversion's settings dashboard. |
|
| This account does not have access to the requested application. Please check the provided Store keys. Check the details here |
| The provided receipt can't be validated. Check the details here | |
|
| There were too many parallel or subsequent requests to the Qonversion API in a while. |
|
| No offerings found for the current user |
Updated 18 days ago