Customer Details
This tab contains a wealth of information about your customers and their interactions with your app or subscription business, such as the total amount spent, subscription events, status, and other attributes.
![Customer Details](https://files.readme.io/42cf3c9-screencapture-dash-qonversion-io-customers-details-QON-12f1a4671cc5488fb3b93f4fd3322e6a-2024-05-02-15_10_06.png)
Customer Details
Subscription widget
The Subscription widget presents information about the user's last tracked subscription.
Field Name | Description |
---|---|
Status | The subscription status (Trial, Trial Cancelled, Trial Billing Retry, Active, Subscription Cancelled, Subscription Billing Retry, No Subscription). |
Started | The date the subscription was started. |
Last Payment | The date the last payment for this subscription was tracked. |
Subscription period | The subscription period (Weekly, Monthly, Yearly, etc.). |
Price | Subscription price in USD and original currency. |
Renewal date | The date when the subscription is expected to be renewed. |
Total | The total sum of payments made for the subscription and the number of payments. |
Store | The name of the store using which the subscription was made. AppStore, Google Play, or Stripe. |
Overview
The Overview widget helps you quickly look at your customers' main attributes.
Field Name | Description |
---|---|
Created At | The date the user was recognized by Qonversion and created. In other words, the first app launch date. |
Sales | The total sum of payments made by the user after deducting refunds. Consists of subscription and one-time payments. |
Payment Count | The total number of payments made by the user. Consists of subscription and one-time payments. |
Last Payment Date | The date the last payment from the user was tracked. |
Entitlements
The Entitlements widget displays entitlements granted to the user, both active and expired.
Field Name | Description |
---|---|
Entitlement name | The name of granted entitlement that previously was configured through our dashboard for the Subscription Management SDK mode. |
Source | The source through which the entitlement was granted (App Store, Google Play, Stripe, Manual). |
Entitlement period | The period during which the entitlement was active. |
Customer History
The timeline with the customer's transaction events. Here you can find event names that Qonversion tracks
User Details
Field Name | Description |
---|---|
Qonversion ID | Unique user ID assigned by Qonversion. |
Device ID | The identifierForVendor or Settings Secure Android ID, depending on the user's platform |
Identity ID | Cross-device & cross-platform user identification you can set up by following this guide. |
Country | User country collected by Qonversion SDKs. |
OS | The last OS name & version tracked by Qonversion SDKs. |
Model | Device model collected by Qonversion SDKs. |
App version | The last app version tracked. |
SDK version | The last Qonversion SDK version tracked. |
Created At | The date the user was recognized by Qonversion and created. In other words, the first app launch date. |
First Transaction Date | The date the first user event was tracked. |
First Payment Date | The date the first event with revenue was tracked. |
Last Payment Date | The date the last event with revenue was tracked. |
Updated 3 months ago