Automation Troubleshooting
Not receiving push notifications
- Make sure notifications are enabled for your app on the device.
- Set the push notifications token with Qonversion SDK.
- Ensure you are sending a test push notification to the correct device
- Ensure you are testing the automation configured for the correct OS
- If you are still facing issues, sometimes reinstalling the app may help.
In case you are not receiving a push notification on your test device, please check the following errors:
1. Invalid access token received
Make sure that you set the correct Project Key in Qonversion.launch(withKey: "projectKey")
method.
2. Invalid Push Key and Team IDs
Make sure to provide correct 10-character Push Key and Team ID values required for the push notifications in your Qonversion project Settings.
![Push Key and Team ID.png 1996](https://files.readme.io/c839eca-Push_Key_and_Team_ID.png)
3. Invalid Firebase Project ID and Service Account Key
Make sure to provide correct Firebase Project ID and Service Account Key in your Qonversion project Settings.
![Firebase.png 1997](https://files.readme.io/a455d57-Firebase.png)
Updated 7 months ago