Discussions
Something went wrong on our end.Please try again
When you use the Android SDK to subscribe to product A and then call the updatePurchase API to subscribe to product B after the product expires, an error will occur: Something went wrong on our end. Please try again. Error callback information: QonversionError: {code=PlayStoreError, description=There was an issue with the Play Store service, additionalMessage=It is a proxy of the Google BillingClient error: ERROR. }
Posted by Felix 1 day ago
purchaseProduct
This method sometimes takes a long time to call back, and sometimes it doesn't call back, and I don't receive any information
Posted by wu 2 days ago
[Unity] Entitlements map is empty on successful purchase(Sandbox)
Greetings,
Is it expected that sandbox purchases have empty entitlements map?
We should see what entitlements are received upon successful purchase, correct?
Posted by Nejc 10 days ago
Entitlement on successful purchase has isActive set to false in sandbox mode
When running in sandbox mode will the isActive entitlement value always be false when a successful purchase is made?
Posted by Gary Baranzini 17 days ago
I encountered an error
there is no information available for in-app purchases
try again later
21104
Posted by GERALT 29 days ago
Difficult to get correct IAP item status
I’m new to Qonversion. I previously implemented my own IAP which had 8 non-consumable items.
In Qonversion I’ve setup everything (products, entitlements, offerings, Paywall, etc), integrated Qonversion into my Android Studio Java app, and I am able to show the Paywall, also able to get all entitlements and offerings.
Here are my questions:
1. In Google Play Console, Order Management, I refunded all of my IAP’s except for 1, under my Test account (email). When I check on entitlements I get that all 8 items as active, nonrenewable, with a start date (original purchase), and the attached Transaction only shows the original purchase date. I would expect all items I refunded would be available to purchase and the 1 item I didn’t refund would be a valid previous purchase. Is there any way to get this information?
2. In using Paywall how can I get it to show that an item had previously been purchased (display “Installed”) instead of the price, which is displayed in the purchase button? All items that show up are available to purchase and show the purchase Price.
Posted by Gary Baranzini about 1 month ago
Real purchases are not displayed.
Hi! I'm sending more detailed information.
I am integrating into an iOS project.
In the code, I added:
`let config = Qonversion.Configuration(projectKey: "my key", launchMode: .subscriptionManagement)
Qonversion.initWithConfig(config)
Qonversion.shared().setUserProperty(.userID, value: SharedData.deviceID)`
There is a setup with **AppsFlyer**:
`Qonversion.shared().setUserProperty(.appsFlyerUserID, value: AppsFlyerLib.shared().getAppsFlyerUID())`
In the request to **ATTrackingManager**:
`Qonversion.shared().collectAdvertisingId()`
Before completing the transaction:
`Task { await QonversionSwift.shared.syncStoreKit2Transactions() }`
All according to the documentation.
For testing, I set:
`config.setEnvironment(.sandbox)`
And all purchases are displayed on the dashboard, but when I send it to the store with the setting:
`config.setEnvironment(.production)`
Real purchases are not displayed.
I am sending you the QON UIDs: **QON_1835b66539a340caad19a352e45f9227**
From this account, purchases were coming in until June 7 and then stopped.
Posted by Ruslan Filistovich about 1 month ago
information about purchases is not coming
Hello! I have a problem, information about purchases is not coming, test orders are coming but the real ones are not coming. Tell me what could be the matter and what to look for?
Posted by Ruslan Filistovich about 1 month ago
Checking the data display when using test flight.
Checking the data display when using test flight. When I tested the application in debug mode via sand box the information was displayed in the analytics of your service, but as soon as I switched to testing via test flight by changing the settings to QEnvironment.production the data after making a purchase is not displayed in the analytics.
Posted by Arthur Guatsaev about 1 month ago
Purchase gets cancelled if app is closed after pending purchase starts
Test
Posted by Nejc 2 months ago