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If a user will resubscribe using google play, I cannot get events from qonversion which is to be expected since the transaction did not happen through qonversion. Now the problem is, the user will never be premium. Is there a proper way to handle this scenario? Or a way to force user to resubscribe through the app?
Posted by Jalil 7 days ago
Hi, I would like to know what does No matching receipt found means? The payment process was successful and I got the success message saying that I am all set but I get an error after: [Error: The operation couldn’t be completed. (SKErrorDomain error 2.)] [Error: No matching receipt found] I tried searching but I can not find any solution.
Posted by Neil 8 days ago
I just want to know when is the update for updatePurchase() function in React-Native? It says in the documentation "// Will be available soon". I really need this for my Remove Ads Subscription that has monthly, 3 months and 6months option. I'm currently testing it now but my test account is being charged both for monthly and 3months subscription
Posted by alz 8 days ago
We are experiencing long delays between a purchase event on the phone and the webhook event received by our server. Delays are over 5 minutes, sometimes over 10 minutes, and even longer. Currently, we're working with Sandbox payments in Infrastructure mode. Is this expected behavior? Will these delays be present with production payments also?
Posted by Clint Gossett 18 days ago
Hi. I get this error when using "Qonversion.purchase(product.qonversionID) { [weak self] result, error, _ in". Sandbox. Error: Request failed: https://api.qonversion.io/v1/user/purchase, error: Error Domain=com.qonversion.io.api Code=12 "Internal error code: 20011. The project is not configured or configured incorrectly in the Qonversion Dashboard." UserInfo={NSDebugDescription=Internal error code: 20011. The project is not configured or configured incorrectly in the Qonversion Dashboard., NSLocalizedDescription=Active store not found} Before the error I get:: You're all set. Your purchase was successfull. [Enviroment: Sandbox] What is the problem?
Posted by Dmitry about a month ago
I have two products. When I set up the Store (https://dash.qonversion.io/project/stores), the settings of Product B will accidentally replace the settings of Product A. In addition, I suggest that https://dash.qonversion.io/project/stores add a parameter of?q=A, so that different URLs can access different products and it is not easy to make mistakes.
Posted by sky about a month ago
Hi there, we are still testing a monthly subscription payment using your API. Sometimes, the sandbox renewals occurs six times every 5 minutes as expected (https://documentation.qonversion.io/docs/testing) In your console, we can see for that customer/device: 6 (5 minutes) subscription renewals, 1 cancellation (one minute before the expiration) and the expiration event. But then, we try to subscribe again and we get a renewal event, and 5 minutes later, we get a cancelled event with same transaction ID and no renewal nor expiration. PS: We got a subscription started event only the first time the device subscribed. We always receive a renewal when we resubscribe (purchasing the same product_id). Can you explain this behaviour, please? Thank you.
Posted by Mauricio Cirelli 2 months ago
Hi, Does Qonversion have any event listerner or observer for me to use in order to get any changes on the current subscription status such as cancellation.? From my understanding, we only get the expired date once we call checkPermissions(). I don't think it good practice for me keep calling checkPermissions() for a certain interval time (let say for every 5 minutes) for just to get the latest permission status data. Appreciate if anyone can advice me on this. Thank you. ^_^
Posted by Sharulnizar 2 months ago
I did not find the documentation for purchasing consumable products here (https://documentation.qonversion.io/docs/non-subscription-purchases). I would like to know how to confirm the one-time consumption. After all, this consumable product can be purchased repeatedly. It seems wrong to use Permission. Please explain how to purchase consumable products? thank you.
Posted by sky 2 months ago
Hello there, I am having a decrypted purchase token which is having no key named - "auto_renew_status". I want to get the information from that token. Do you have any idea which key is representing the same?
Posted by Ayushi Jain 3 months ago
When I call the "purchase" method for an expired subscription it returns permissions, but not initialize a new purchase. How to subscribe to the same product again? data returned: { expirationDate:1621442782000 isActive:false renewState:2 startedDate:1621424788000 .. }
Posted by Ilya Lazarev 4 months ago
I'm Thinking to use Qonversion but have a few questions: 1. I can't understand properly do I really need to have my own server to verify in-app purchases? 2. Do you support server to server notifications for in app subscriptions and inapp purchases?
Posted by Miorashc 4 months ago
I found you article about subscription groups and service levels https://qonversion.io/blog/ios-subscription-upgrades-downgrades-and-service-levels Does Qonversion supports events for upgrades, downgrades and crossgrades?
Posted by Paolo Tores 4 months ago