Discussions

Hello! When iterating all the users' database and checking their subscription status through the API we get 526 premium non-trial users, if we do the same through the SDK we get 210 and in the website's chart we see 236. All were checked at the same time.

This missmatch is what made us detect there are cases in which the isActive entitlement field is true when it should be not (the subscription was long ago cancelled), here's an example: QON_36c3653debd84e68811aa94f5d66d467. Here's also the screenshot:

Since the premium features of the app are based on such entitlement field, we now know and checked we have users accessing them for free. We also do not know which values are the correct ones (API or SDK or website) and what they are based on.

Thank you very much.