Discussions
Real purchases are not displayed.
Hi! I'm sending more detailed information.
I am integrating into an iOS project.
In the code, I added:
`let config = Qonversion.Configuration(projectKey: "my key", launchMode: .subscriptionManagement)
Qonversion.initWithConfig(config)
Qonversion.shared().setUserProperty(.userID, value: SharedData.deviceID)`
There is a setup with **AppsFlyer**:
`Qonversion.shared().setUserProperty(.appsFlyerUserID, value: AppsFlyerLib.shared().getAppsFlyerUID())`
In the request to **ATTrackingManager**:
`Qonversion.shared().collectAdvertisingId()`
Before completing the transaction:
`Task { await QonversionSwift.shared.syncStoreKit2Transactions() }`
All according to the documentation.
For testing, I set:
`config.setEnvironment(.sandbox)`
And all purchases are displayed on the dashboard, but when I send it to the store with the setting:
`config.setEnvironment(.production)`
Real purchases are not displayed.
I am sending you the QON UIDs: **QON_1835b66539a340caad19a352e45f9227**
From this account, purchases were coming in until June 7 and then stopped.
Posted by Ruslan Filistovich about 1 month ago
information about purchases is not coming
Hello! I have a problem, information about purchases is not coming, test orders are coming but the real ones are not coming. Tell me what could be the matter and what to look for?
Posted by Ruslan Filistovich about 1 month ago
Checking the data display when using test flight.
Checking the data display when using test flight. When I tested the application in debug mode via sand box the information was displayed in the analytics of your service, but as soon as I switched to testing via test flight by changing the settings to QEnvironment.production the data after making a purchase is not displayed in the analytics.
Posted by Arthur Guatsaev about 1 month ago
Purchase gets cancelled if app is closed after pending purchase starts
Test
Posted by Nejc 2 months ago
Entitlements are empty on sandbox mode.
Hi,
I have been integrated products and offerings successfully. After successful purchase, I can not get entitlements and as well as I could not fetch entitlements via checkEntitlements method too.
I checked dashboard and entitlements, It seems they correctly set.
I could not chance try it on production but in sandbox entitlements responses empty.
I am not sure, is there any other reason, the troubleshooting page does not gives such details.
Methods who I tried to get entitlements
const entitlements = await Qonversion.getSharedInstance().purchase(purchaseModel);
and
const entitlements = await Qonversion.getSharedInstance().checkEntitlements();
Thanks
Posted by Ibrahim Tuna 3 months ago
Product details are empty or null
Hi,
I am developing app with React Native with iOS env. I created my subscription packages into app store connect and qonversion.io dashboard. When I am fetching offers or products from app, I am receiving empty responses like that
{
"qonversionID": "weekly",
"storeID": "weekly_subscription",
"basePlanID": null,
"skuDetails": null,
"storeDetails": null,
"skProduct": null,
"offeringId": "subscriptionoffer",
"subscriptionPeriod": null,
"trialPeriod": null,
"type": "Unknown",
"prettyPrice": ""
},
I am not sure what is reason of it. Do you have any ideas ?
Posted by Ibrahim Tuna 3 months ago
iOS entitlements error
Then I call checkEntitlements my Map is empty, why? I have 4 products there. Then I can't check my subscriptions.
Map\<String, QEntitlement> entitlements =
await Qonversion.getSharedInstance().checkEntitlements();
Posted by Almaz Hype 4 months ago
Error when Purchase in product enviroment android Flutter
I already use flutter SDK ^8.2.0 but when i use any device android to purchase subscription, it always return Error. Your transaction can't be completed. To continue this transaction, usse a different payment instrucment or contact us. I don't know any solution for this.
Posted by Dung 4 months ago
Offerings Issue
Hey can i purchase the multiple products from the same offering. Actually in my application now i am able to purhcase the multiple offerings so i have this question in my mind now
Posted by Prem Aaswani 5 months ago
If app starts offline the products are not loaded
Is this something that we should be checking for or will Qonversion keep trying until it receives the products from the stores?
Currently even if the app goes online afterwards we do not receive the callback that products were loaded
Posted by Nejc 5 months ago