Discussions

Ask a Question
Back to All

Qonversion requests timing out

We're using Qonversion for react-native.

We have an app in production in which certain, if not all, Qonversion requests started to time out. It began approximately a couple of months ago, and only affects users from certain countries, specifically Russia.

Some examples of API calls:

await Qonversion.getSharedInstance().products()

await Qonversion.getSharedInstance().checkEntitlements()

I checked it myself and confirmed that such calls yield "Error: The request timed out." if the request is done from a Russian ip address.

So I am curious, which side is the issue on? And, could anything be done about it?