Discussions

Hi, Sorry, I am new to this and have a question on how to cancel subscription on user request? I tried to find how to do it via Qonversion and I didn't find anything. It seems that I am looking in a wrong direction. Can you please point in the right direction? Thank you

Hello, I have an issue when I make a purchase on Android : After successive purchase, the onSuccess QonversionEntitlementsCallback returns Entitlement object where "isActive" field is false because the entitlement returned is that of the previous purchase (which has been cancelled in the meantime).. Steps to reproduce: step 1: make a subscription (purchase 1) in the app step 2: cancel it in Google PlayStore step 3: wait till the expire time is passed step 4 : make again a subscription in the app (purchase 2) step 5 : onSuccess QonversionEntitlementsCallback returns Entitlement from purchase 1, which is cancelled and not yet active, so we can't have access to the premium features. QON_0e0c4c4ea2594e87a747870af51f9611

After the subscription expired, method "Qonversion.shared.checkEntitlements" returns Entitlement object where "isActive" field is true. Steps to reproduce: step 1: make a subscription in the app step 2: cancel it in Google PlayStore step 3: wait till the expire time is passed step 4 : launch the app Expected Result: Qonversion.shared.checkEntitlements returns that the subscription is not active Actual Result: Qonversion.shared.checkEntitlements returns that the subscription is active After expiring, premium features is not anymore unlocked in app and thats fine, but it still shows that my Entitlement is active and if i buy premium again(activate same entitlement), my premium features is not unlocked. I would like to isActive shows false once it expire so i can solve this issue, thanks.

I recently sold my app and i want to transfer the project ownership to the buyer so I don't get invoiced on the proceeds generated.

Dear Qonversion SDK Team, I'm currently developing an Android application where I'm using Dagger Hilt for dependency injection and WorkManager for background tasks. I've encountered an issue when I include the following line in my AndroidManifest.xml for my worker: ```xml <provider android:name="androidx.startup.InitializationProvider" android:authorities="${applicationId}.androidx-startup" tools:node="remove"/> ``` When this line is present in my manifest file, I’m unable to retrieve the list of products from Qonversion SDK. However, if I remove this line, I can fetch the product list without any issues. But WorkManager throw exception... I understand that the InitializationProvider is used for initializing components at app startup and is required by WorkManager. But it seems to be causing conflicts with Qonversion SDK. Could you please provide some guidance on how to resolve this issue? Is there a specific configuration or setup that I need to follow when using Qonversion SDK with Hilt and WorkManager? Any help would be greatly appreciated. Best regards, Usama

Hi, I need an help by understanding if I can run multiple experiments on one user. In my app I have 4 different paywalls: • Free trial • Discount one • Discount two • 50% discount Each user can see more than one of these paywalls and each paywall has 3 different variants. For each paywall, I would like to show to every user one of the 3 variants, to understand which variant converts better. For instance, when the user is in the Free trial Paywall, I would like to show to the user one of the variants of that paywall. When the user decide to no subscribe by hitting the "X" button, I'll show a new paywall screen with a discount, and also in this case I have to show one of the variants of this paywall. Is it possible to do something like that? I'm using Flutter as framework to develop my app. Best regards.

Hi I can't find anything about this in the documentation. I have connected to Stripe from the Qonversion dashboard and added the product id. When I try to make a purchase (subscription) it detects that there are entitlements but does not bring up an option to purchase. How would I go about getting this set up?

I can’t see my dashboard, after login, the page will load, then show error and back to login file . Please help me hot fix as soon as possible. I need view my subscription manager report .

Can I use the API to get metrics data such as MRR, Active subscription etc.

Dear Qonversion Support Team, Subscription Restoration Across Multiple Devices: My app currently does not have a login implementation to serve as a unique identifier for users. I am facing difficulty in implementing subscription restoration across multiple devices in such a scenario. Could you please guide me on how to achieve this without relying on user logins? Any insights or best practices would be greatly appreciated. Purchase Callback Error: When making a purchase with the Qonversion SDK, I am receiving the following error callback: QonversionError: {code=PlayStoreError, description=There was an issue with the Play Store service, additionalMessage=HTTP status code=422, data={"message":"The document type is not supported.","code":20399,"status":422}. } It's important to note that I made the purchase using a Google Play tester account in the Qonversion production environment (QLaunchMode.SubscriptionManagement). I would appreciate any guidance on resolving this error and understanding the underlying issue causing the Play Store service error. Your prompt attention and support in resolving these matters will be highly valuable. Thank you in advance for your assistance. I look forward to hearing back from you soon.