> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.qonversion.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Refund Keeper Analytics Overview

> Refund Keeper doesn't just automate refund defense - it gives you full visibility into your refund activity and savings, all in one place.

Here's what you'll find inside the **Refund Keeper** Analytics section. For general subscription analytics, see [Subscriptions](/docs/subscriptions) and [Events](/docs/events-analytics).

## Analytic Widgets

<img src="https://mintcdn.com/qonversion/yQ3ibfsM1_xLwGXK/images/docs/ea777647f832653dfe427accaa470d6f90243be03fb5c5a72164548b1d5a3f50-Widgets.png?fit=max&auto=format&n=yQ3ibfsM1_xLwGXK&q=85&s=eee2879aec765ec5392cfee050dee8f4" alt="" width="2520" height="1419" data-path="images/docs/ea777647f832653dfe427accaa470d6f90243be03fb5c5a72164548b1d5a3f50-Widgets.png" />

### Requested Refunds

* Total number of refund requests submitted by users
* Total dollar value (\$) of requested refunds

### Won Back Refunds

* Number of refund requests successfully declined (blocked)
* Total dollar value (\$) of revenue saved from declined refunds

### Won Back Refunds Rate

* The percentage of refund requests Refund Keeper helped block.
* Calculated as `(Won Back Refunds / Requested Refunds) × 100`.

***

## Refund Activity Timeline Chart

* A dynamic timeline of refund requests and refunds won back over a selected period

<img src="https://mintcdn.com/qonversion/i4lAeIKmC47lf8K-/images/docs/1eb21fba58e689505317dc7b12b99a16686a695b260bba4c6773dd18c7241c5a-Chart.png?fit=max&auto=format&n=i4lAeIKmC47lf8K-&q=85&s=0c5007e5d6f98c4afb2dc6b1e304fe83" alt="" width="2520" height="1419" data-path="images/docs/1eb21fba58e689505317dc7b12b99a16686a695b260bba4c6773dd18c7241c5a-Chart.png" />

## Detailed Refund Table

A table listing every refund request, with the following columns:

* **UID** - Qonversion user ID
* **Transaction id** - the platform transaction identifier
* **Product** - the product purchased
* **Status** - one of `Pending`, `Refunded` (refund approved by the store), or `Saved` (Refund Keeper successfully blocked the refund)
* **Price** - the refund amount, displayed in your selected currency
* **Date Created** - when the refund request was submitted

You can filter the table by tab (All / Pending / Refunded / Saved) and search by UID or transaction ID.

<img src="https://mintcdn.com/qonversion/NxsDOZgG-HJmkYhN/images/docs/b7eda10c8b7bb41e9d60eba2625817b0ab23f9a7a714f7f324cb77dd4e745f56-Table.png?fit=max&auto=format&n=NxsDOZgG-HJmkYhN&q=85&s=9f02eeb598bccb1755deb055410e0b38" alt="" width="2520" height="1419" data-path="images/docs/b7eda10c8b7bb41e9d60eba2625817b0ab23f9a7a714f7f324cb77dd4e745f56-Table.png" />

### Important Notes

***

1. **Refund Keeper** Analytics only tracks refund events where Refund Keeper was active.
2. Currently available for App Store refunds (Google Play refunds are not supported).
3. Requires Qonversion **Growth** or **Enterprise** Plan and **Server Notifications V2** enabled.

**Refund Keeper** makes it easy to see not just that you're saving revenue—but exactly how, where, and when you're doing it 🚀

***

[Enable Refund Keeper](enable-refund-keeper)

[Raw Data Export](raw-data-reports)